Chick-fil-A WEM Job Board
Front-of-House Team Member - Chick-fil-A FT
Description
Job description
Description
Chick-Fil-A West Edmonton Mall is searching for highly motivated individuals to join our team as Team Members. In our fast-paced and customer-focused environment, you will play a crucial role in providing exceptional service to our guests and introducing the brand to Alberta. If you are enthusiastic about delivering outstanding dining experiences and thrive in a collaborative team, we would be delighted to hear from you. Chick-fil-A West Edmonton Mall is currently hiring various full-time team members to support the daily restaurant operations of Alberta's first Chick-fil-A location.
As a member of our team, your main responsibility will be to provide outstanding customer service. This will involve welcoming guests, taking their orders, and serving food, and ensuring that the work environment is clean and safe.
Responsibilities
- Provide friendly and efficient service to all guests, ensuring their needs are met and exceeded
- Take customer orders accurately and process payments
- Prepare and serve food according to Chick-Fil-A standards and recipes
- Maintain a clean and organized work area, following food safety guidelines
- Provide guests with accurate information about menu items and promotions
- Resolve customer complaints and ensure guest satisfaction
- Collaborate with team members to deliver exceptional dining experiences
- Promote and maintain the restaurant's vision, mission, culture, and core values.
- Consistently implement all components of our "Winning Hearts Everyday" strategy.
- Ensure that all training standards specific to the Pathway program are followed within the restaurant.
- Ensure that our models - first & second mile and recovery models - are maintained.
- Possess strong personal characteristics primarily; humility, and a willingness to collaborate and learn
- Perform additional work duties as assigned by leadership to support business needs
Requirements
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong attention to detail and ability to follow instructions
- Flexibility to work various shifts, including weekends and holidays Monday-Saturdays
- Ability to stand for long periods of time, bend and lift up to 50 pounds
- Previous experience in the food service industry is a plus
- Food safety certification is preferred, but not required
- must be legally permitted to work in Canada
Benefits
- Sundays off
- Employee meal discounts
- On-the-job training
- Leadership development opportunities
- Performance driven coaching culture
- advancement opportunities within the company
- Scholarship opportunities up to $25,000 per year
- Flexible Scheduling
- Competitive pay
Company Information
Chick-fil-A is in the business of serving our guests great food and remarkable experiences. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients including our signature Chick-fil-A sandwich.
Today, Chick-fil-A® restaurants serve great tasting food to millions of guests every year, in more than 3,000 restaurants in 48 states, Washington, D.C., Puerto Rico and Canada. Chick-fil-A opened its first Canadian restaurant in 2019. Chick-fil-A was officially founded in 1967 by S. Truett Cathy. He made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose — a practice we uphold today.
Job Type: Full-time
Pay: $15.50 - 16.50 per hour
- Training & Development
- Coaching culture
Work Location: In person
Compensation
$15.50 - $16.00 per hour