Chick-fil-A WEM Job Board
Evening Kitchen Shift Leader (BOH) – 6 PM to 1:30 AM
Description
Job Description – Evening Leader (6 PM – 2 AM Availability)
DescriptionChick-fil-A West Edmonton Mall is looking for highly motivated and dedicated leaders to join our team as Evening Leaders! We are specifically hiring individuals with evening availability from 6 PM up to 1/2 AM to support and oversee our late-night operations.
As an Evening Leader, you will be responsible for leading, coaching, and developing a team of evening team members while ensuring exceptional guest service, food quality, and operational excellence. You will play a critical role in fostering a culture of ownership, teamwork, and continuous improvement.
If you are passionate about leadership, guest service, and growing within a dynamic organization, this role is for you!
- Lead, coach, and develop a team of evening team members to deliver remarkable guest experiences
- Oversee closing procedures, ensuring food quality, safety, and cleanliness standards are met
- Maintain a strong leadership presence on the floor, supporting both front and back-of-house operations
- Foster a high-performance culture by setting expectations and holding the team accountable
- Ensure food safety and sanitation standards are upheld throughout the shift
- Provide on-the-spot coaching and training to improve team efficiency and guest experience
- Manage guest interactions, problem-solving, and service recovery to uphold Chick-fil-A’s hospitality standards
- Execute all Chick-fil-A service models, including Winning Hearts Every Day, First & Second Mile Service, and the Recovery Model
- Support operational goals, including speed of service, order accuracy, and hospitality
- Assist in training and developing new team members to Chick-fil-A’s standards
- Monitor inventory levels and communicate needs to leadership
- Ensure compliance with restaurant policies, safety standards, and operational procedures
- Partner with other leaders and the Operator to drive performance and team success
At Chick-fil-A West Edmonton Mall, we are committed to growing and investing in our leaders. Our Leadership Development Program is designed to help individuals develop key leadership skills, gain operational knowledge, and advance within the organization.
We provide:
✅ Structured leadership training through Pathway, Chick-fil-A’s development program
✅ On-the-job coaching with mentorship from senior leadership and the Operator
✅ Opportunities for rapid career advancement within the restaurant and beyond
✅ Access to professional development resources to enhance leadership, communication, and problem-solving skills
✅ Exposure to multi-unit and business operations, preparing leaders for future entrepreneurial or corporate opportunities
We believe that great leaders make great teams, and our goal is to equip you with the tools, confidence, and experience to take your leadership to the next level!
- Evening availability (must be able to work from 6 PM up to 2 AM)
- Previous leadership experience in food service, retail, or hospitality is preferred
- Strong communication and interpersonal skills
- Ability to motivate, coach, and develop team members
- Demonstrated ability to problem-solve and make quick, effective decisions
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexibility to work Monday-Saturday, including weekends and holidays
- Ability to stand for long periods, bend, lift up to 50 lbs
- Food safety certification is a plus but not required
- Must be legally permitted to work in Canada
- Sundays off
- Leadership development and career growth opportunities
- Competitive pay: $18.00 - $22.00 per hour (based on experience)
- Scholarship opportunities (up to $25,000 per year!)
- Employee meal discounts
- On-the-job coaching & leadership training
- Flexible scheduling
- Fast-paced, rewarding work environment
Chick-fil-A is dedicated to providing guests with great food and remarkable experiences. Chick-fil-A West Edmonton Mall was Alberta’s first location and operates as one of the busiest Chick-fil-A locations in the world.
Our team is committed to serving our community, developing leaders, and creating a culture of excellence. If you are a passionate leader looking for a high-energy, team-focused environment with growth opportunities, apply today!
Job Type: Full-time or Part-time
Work Location: In person (West Edmonton Mall)
Compensation
$16.50 - $25.00 per hour